What is Zoho AI (Zia)? How Zoho’s AI Is Powering Smart Business Growth in 2025
What is Zoho AI (Zia)? How Zoho’s AI Is Transforming Businesses in 2025 🔰 Introduction AI is transforming how businesses operate. While tools like ChatGPT and Gemini dominate headlines, Zoho has quietly built a powerful business-focused AI called “Zia.” Zoho AI is not just a chatbot — it’s a business intelligence engine designed to improve sales, support, analytics, and productivity. 🤖 What is Zoho AI (Zia)? Zia is Zoho’s built-in Artificial Intelligence system that works across Zoho applications like: Zoho CRM Zoho Analytics Zoho Desk Zoho Mail Zia analyzes business data, detects patterns, and provides actionable insights. ⚙️ Key Features of Zoho AI (Zia) 1️⃣ Sales Prediction Identifies high-value leads Predicts deal closures Improves sales planning 2️⃣ AI Chatbots 24/7 customer support Automated responses Reduced human workload 3️⃣ Email Intelligence Smart email prioritization Spam & threat detection Suggested replies 4️⃣ Advan...